TrinityPro Support Center

Frequently asked questions

How do I order?

Ordering at Trinitypro store is easy. Just select the items you want & add them to your cart. Enter your shipping address and payment information before you proceed to payment.

Is your online ordering system secure?

Yes, our ordering system is completely secure.

What do I do if my payment fails?

In case of a payment failure, please retry and ensure information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) & that your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can write to us on Support@trinitypro.in with your order number for any clarification.

Is EMI facility available ?

As of now, there is no EMI facility.

How to Track the Status of my Order?

You will receive an email with the tracking number of the shipment.

Can I change my order once it has been placed?

We don’t accept changes in the order once they are placed. However If changes are communicated within 24 hours, we might be able to make the change in the order or the address of delivery. These changes are at our sole discretion.